Terms of sale

1 - PAYMENT FORMS:

Payment can be made in the following ways:

Income / Transfer:

Making a deposit / transfer, indicating your name and order number, at the entity: CaixaBank.

Account: 2100-2266-83-0200110638

To expedite the shipment of the order, you can send the proof of income by e-mail to info@onlytenis.com

Cash on delivery:

In this case, the customer will make the payment of the order and the charges, to the dealer, at the time of delivery.

By credit card:

Using a secure connection via Servired, without having access to the user's personal or banking data at any time.

 

2 - SHIPPING:

The delivery time is 24 hours for all orders processed before 5:00 p.m.

Shipping will be free for orders over € 100. These conditions will not apply to bulky items (ball boxes, carts, machines, etc.) where shipping will be applied according to volume.

In cash on delivery shipments, the commission that the transport agency applies for managing the collection must be added. This commission is € 8,70 per shipment

 

3 - OTHER CONDITIONS:

All prices are with VAT included.

Product availability:

All products have an indicator that indicates their availability. If the product is not in stock, the customer can contact us to check its future availability.

Guarantee:

In the event that the material sent arrives defective or incorrect, the client can contact us to request a change. At that time we will indicate the procedure to follow. If the item has a manufacturing fault, after confirmation of the defect by the manufacturer, a new product will be sent to the customer free of charge.

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